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Cloud Systems Engineer

Apply now Job no: 497204
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Finance and Administration, Drexel University

About Drexel

Drexel is one of Philadelphia's top 10 private employers, a comprehensive global research university and a major engine for economic development in the region. With over 24,000 students, Drexel is one of America's 15 largest private universities. Drexel has committed to being the nation’s most civically engaged university, with community partnerships integrated into every aspect of service and academics.

Job Summary

The Cloud Systems Engineer handles the day-today operation of the cloud and Windows based services, specifically Exchange Online/Microsoft Exchange, Azure and Office365 for Drexel University. This includes integration with on premise systems such as Active Directory. He or she works as part of the Core Technology Infrastructure (CTI) team to deliver reliable, secure, and advanced functionality to all Mail and cloud services. Elements of the systems also include threat protection, data loss prevention, spam filtering, unified messaging, and log analysis. and He or she helps to evaluate and improve the maintenance procedures, monitoring, and performs capacity planning. This position involves deploying and evaluating for updates, new releases, applications and services. Continuing education in new technologies is expected and supported. Manage central and cloud log analysis systems to identify and to resolve service and security incidents. Reports to Director of Systems.

Essential Functions

  • Resolves escalated application and system support issues 
  • Handles service delivery automation and makes recommendations for implementation 
  • Analyzes and troubleshoots systems performance, security and reliability 
  • Handles backup and disaster recovery planning, testing, implementation and compliance 
  • Improves IT systems efficiency with automation

Required Qualifications

  • An Associates Degree or a Two Year College equivalent is required.
  • Three to five years of directly related experience is required.


  • University City.

Additional Information

Special Instructions to the Applicant

  • Please make sure you upload your CV/resume and cover letter when submitting your application.

Advertised: Eastern Standard Time
Applications close: Eastern Daylight Time

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Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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