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Conference Services Intern Temp

Apply now Job no: 498513
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Finance and Administration, Drexel University

About Drexel

Drexel is one of Philadelphia's top 10 private employers, a comprehensive global research university and a major engine for economic development in the region. With over 24,000 students, Drexel is one of America's 15 largest private universities. Drexel has committed to being the nation’s most civically engaged university, with community partnerships integrated into every aspect of service and academics.

Job Summary

The Operations Intern for summer conferences is an undergraduate/graduate student who will serve as a member of the Drexel Conference Services staff during the Spring/Summer Terms. The Associate Director for Drexel Conference Services will directly supervise the Intern.

Essential Functions

  • Train, develop, and co-supervise 15-20 undergraduate Summer Conference Assistants.
  • Create and maintain the CAs schedule.
  • Conduct a written evaluation of each CA in accordance with department expectations.
  • Oversee and monitor the turn process of the conference rooms and report/ assess for damages.
  • Coordinate and monitor all linen and catering needs/orders of the conference groups.
  • Host weekly meeting with staff members.
  • Maintain an accurate record/count of all the liens and monitor profits vs losses.
  • Monitor/Oversee updates of the occupancy graph regarding check ins and check outs.
  • Issue keys, ID cards, and conference booklets to guests.
  • Participate in an on-call rotation to provide assistance to CA staff as needed (includes nights and weekends).
  • Be a reference point for group leaders and or guests.
  • Represent Drexel in a professional matter with all guests.
  • Manage key inventory, distribution, and collection after each conference session.
  • Set up and break down conference supplies as needed.
  • Support university and departmental mission, policies in a positive manner.
  • Meet weekly with Associate Director.
  • Following up with the summer conference inquiries.
  • Assist with improving the customer journey via the conference services website.
  • Keeping track/inventory of all conference supplies.

Required Qualifications

  • High School Diploma or GED.
  • Currently enrolled in an undergraduate- or a graduate-level program.


University City, Philadelphia PA

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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Division / College