For a better experience, click the Compatibility Mode icon above to turn off Compatibility Mode, which is only for viewing older websites.

Careers at Drexel

Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Please note, the city of Philadelphia has mandated the COVID-19 vaccination for all Universities. More information can be found in the COVID-19 Vaccination Policy.

SR User Experience Designer

Apply now Job no: 498762
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Drexel University, Enrollment Management and Student Success

About the Office of Marketing Communications

Under the newly minted division of University Marketing & Communications, the Office of Marketing Communications creates proactive, innovative, and comprehensive marketing, communications and branding strategies that highlight Drexel’s academic strengths and research, while emphasizing the value and potential of the experiential education model. The Office of Marketing Communications works closely with colleges, schools, academic and administrative staff throughout the University to create comprehensive marketing and communications strategies that serve the University’s overarching branding, recruitment and retention goals to meet or exceed the enrollment and revenue objectives. The Office of Marketing Communications defines, protects, and disseminates the Drexel University brand while clearly illustrating its unique value proposition.

Job Summary

The Senior User Experience Designer is responsible for providing University-level strategic UX recommendations for online communications and implementing a seamless online experience across multiple touch points for Enrollment Management and Student Success (Academic Information Systems; Admissions; Drexel Central; Enrollment Analytics; Institutional Research, Assessment and Effectiveness; Steinbright Career Development Center; Student Life; and University Registrar) and other offices across the University with minimal oversight. These touch points include web, mobile, email, social media, broadcast, and more. This person must be able to collaborate with graphic designers, writers, programmers, and stakeholders who may have varying degrees of understanding about how digital media supports their communication needs. This position calls for a creative thinker who has a passion for user-centered design methodologies and for following emerging trends in technology. 

This full-time position is currently hybrid: in-office and remote.

Essential Functions

  • Set strategy and provide leadership within Marketing Communications for the development of marketing and creative strategies, with an emphasis on UX and online communications, for all areas of Enrollment Management and Student Success, as well as other general University material as needed.
  • Responsible for the development and maintenance of a significant volume of complex communication materials distributed through a variety of platforms, including websites, web applications, and mobile applications.
  • Collaborate with clients, designers, writers, developers, strategists, and project managers within Marketing Communications as well as with other teams at the University to develop project requirements. Oversee the work of team members assigned to implement project deliverables.
  • Develop site architectures, wireframes, storyboards, prototypes, and any other documents needed to communicate UX requirements. Guide implementations by translating the documentation into appropriate interactive experiences.
  • Review and conduct user research and usability testing, analyze findings, and translate them into actionable recommendations.
  • Develop recommendations based on marketing campaign testing and analytics.
  • Manage consultants, freelancers, and vendors; maintain documentation and train team members.
  • Report on emerging trends in marketing and communication, as well as developments in higher education.

Required Qualifications

  • Bachelor’s Degree.
  • Minimum of 5 years of professional experience in a related field.
  • Strong design and communication skills.
  • Advanced knowledge of Adobe Creative Suite (especially Photoshop, Illustrator), HTML/XHTML, CSS, Microsoft Office Suite.

Preferred Qualifications

  • Experience managing others, including consultants, freelancers, or vendors.
  • Practical experience with cross-browser/platform web publishing, including coding/troubleshooting experience with HTML/XHTML, CSS and JavaScript; and graphics creation with Adobe Photoshop and Illustrator.
  • Understanding of web standards, responsive design, SEO, accessibility, usability, and interaction design.
  • Self-starter with strong organizational skills and attention to detail.
  • Ability to work well in a high-performance team environment under deadline pressure, and good interpersonal skills.

Physical Demands

  • Ability to lift up to 25lbs.


Hybrid: Remote/University City, Philadelphia PA

Additional Information

This position is classified as Exempt with a salary grade of L. For more information regarding Drexel’s Professional Staff salary structure,

Special Instructions to the Applicant

Please make sure you upload your CV/resume, cover letter and work samples or a portfolio when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.


Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

Back to search results Apply now Refer a friend

Share this:

| More

Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

Position Type

Work type




Division / College