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Careers at Drexel

About Drexel University

Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.

Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.

At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. And as part of the tuition offering to employees, Drexel participates in a tuition exchange program for dependents with other higher education institutions. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.

Sr Business Systems Analyst

Apply now Job no: 500867
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Drexel University

Job Summary

The Senior Business Systems Analyst is responsible for analyzing and documenting software/website requirements for content management system (Sitecore), portal (Ellucian Luminis), and other systems as necessary, focusing on quality and on-time delivery, working primarily in JIRA Software and Confluence as well as other systems of record.

The Senior Business Systems Analyst works with assets provided by external and internal partners to develop requirements; conducts meetings to refine specifications and get answers to open questions with members of development, marketing and communications, and other teams to ensure detailed specifications are collected to facilitate software development and testing; routinely meets with development team leads and scrum master to assist in managing backlog and development cycles; acts as a resource for colleagues with less experience; and regularly determines own work priorities with consistent exercise of independent judgment and discretion in matters of significance to balance competing demands.

Essential Functions

  • Document software specifications/requirements, generate tickets in development management software.
  • Conduct meetings.
  • Participate in backlog management.
  • Evaluate submitted bug and feature enhancement issues to ensure adequate level of detail has been captured.
  • Attend training courses, webinars, and conferences pertaining to areas of responsibility.

Required Qualifications

  • Minimum of a Bachelor’s degree or Equivalent
  • Minimum of 5-7 years of experience in a related field.
  • Possess strong communication, interpersonal, and conflict resolution skills.
  • Report for work on time according to schedule.
  • Work occasional nights and weekends, variable schedule(s) and overtime as necessary.

Preferred Qualifications

  • Previous experience in business/business systems analysis is strongly desired.
  • Experience with web development and content management systems is a plus.
  • Note: This is not a software development position.
  • Familiarity working with the following is helpful:
  • Atlassian products like JIRA Software and Confluence
  • Web Technologies like HTML, CSS, Javascript
  • Sitecore or other Content Management Systems

Physical Demands

  • Typically sitting at a desk/table


University City, Philadelphia PA

Additional Information

This position is classified as Exempt with a salary grade of L. For more information regarding Drexel’s Professional Staff salary structure,

Please review the Benefits Brochure for some information on our benefits offerings.

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

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Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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