Job Summary

The Drexel HOPE Program Manager oversees all clinical and grant operations of the Drexel HOPE mobile street-side and community clinics under the supervision of the Program Director. Drexel HOPE’s mission is to increase access to substance dependence and infectious disease services utilizing the principles of Harm Reduction and trauma-informed care.

Essential Functions

• Oversee operations of mobile unit 2 days/week including but not limited to: Manage mobile unit schedule including registration and patient check-ins, manage supply inventory, interpreting/communicating UDS results, support tabling and outreach, assist with scheduling linkage appointments and insurance applications as needed.
• Oversee coordination of community pop-up clinics including but not limited to: Identify and outreach to potential community partners including mobile and street medicine groups, shelters, recovery and halfway houses, pharmacies, medical and behavioral health clinics, etc.; establish, engage, and maintain relationships with community partners; schedule 2-4 pop-up clinics monthly in conjunction with PRSS and RN; coordinate adequate staffing and supplies for pop-up clinics.
• Grant management and communication with program funders including but not limited to: Ensure program meets grant goals and objectives; prepare grant data and reports; assist program director and grants manager with preparation of budgets and monitoring the budget on a monthly basis; schedule and attend regular meetings with grant funders.
• Support with viral hepatitis patient navigation as needed in partnership with RN.
• Liase with staff including but not limited to: Coordination of 2 Peer Recovery Specialists in conjunction with BHC; recruit and staff; train, coach, and monitor program staff in implementation of program activities and procedures; review CRS weekly schedule; support CRSs w/ outreach planning and follow-up.
• Support student learning in conjunction with the Program Director: Coordinate student schedules; oversee MPH student project; support student research projects.
• Complete administrative tasks including but not limited to: Prepare weekly meeting agendas and patient report; order supplies and print materials; submit payments and invoices on Ariba; facilitate MOUs; answer HOPE intake line and email (M-F).
• Support with management of program database including but not limited to: collecting paper forms and program data to enter into Redcap database, tracking patient outcomes, reviewing PDMP data, and assisting Program Director in refining database variables as needed. 
• Other duties as assigned. 

Required Qualifications

• Minimum of Bachelor's Degree in Psychology, Public Health or the equivalent combination of education and work experience. 
  • Please review the Equivalency Chart for additional information.
• Minimum of 2 years in program coordination management
• Program coordination and management skills
• Experience in community outreach and partnership development
• Grant management and reporting skills
• Staff supervision and training skills
• Database Management
• Knowledge of substance use disorders, associated infectious diseases, Harm Reduction, and trauma-informed care principles
• Skills in scheduling, communication, and problem-solving

Preferred Qualifications

Masters in Public Health or Masters in Social Work In one of the following:

• • Working in harm reduction settings
  • With mobile health clinics or community-based outreach/healthcare
  • Supervisory experience in a clinical or social service setting.

Competencies:

• Strong interpersonal and communication skills, with the ability to engage effectively with diverse populations.
• Demonstrated ability to work collaboratively with community partners and stakeholders.
• Knowledge of substance use disorders, infectious diseases, and related health issues.
• Proficiency in data collection, analysis, and reporting.
• Bilingual (Spanish) language skills (not required)

Physical Demands

• Typically sitting at a desk/table
• Typically standing, walking

Location

• Center City - Philadelphia, PA

Additional Information
This position is classified as Exempt, grade K. Compensation for this grade ranges from $54,630.00 to $ 81,940 per year Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.