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Careers at Drexel

About Drexel University

Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.

Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.

At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. And as part of the tuition offering to employees, Drexel participates in a tuition exchange program for dependents with other higher education institutions. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.

Suspension of Drexel University's Contribution into 403(b) Retirement Plan

As communicated on Oct. 10, Drexel University is suspending its contributions to employee retirement plans for calendar year 2025 as part of its multi-year plan to build financial resilience. Drexel is continuing to monitor the situation and will share updates as they become available for calendar year 2026.

Event Support

Apply now Job no: 504866
Work type: Part-Time
Location: Center City - Philadelphia, PA
Categories: Drexel University, Office of the President

Job Summary

The event support responsibilities vary from event to event. They serve in a variety of roles supporting the operations for event rentals, birthday parties and internal events at the museum. Event support roles include, but are not limited to; guest check-in, giving tours, running activities and assisting the event host for internal and external events.

Event support staff will be prepped by the event sales team prior to each event so they are highly aware of the timeline and prepared to provide a great guest experience. They will report to the Event Host onsite day-of. Events typically occur on evenings and/or weekends. This is a customer service focused position.

Note: If an Event Support staff member is currently employed by the Academy, working internal events may be included in other job responsibilities. Employees should clarify with their supervisor. Academy facility rentals are external events, are managed by the Events Team and require support staff on occasion.

Essential Functions

  • Visitor Services skills; interact with guests in a professional, courteous, and lively manner.
  • Have accurate knowledge of the museum so that one can navigate, give tours and troubleshoot onsite.
  • Outgoing, friendly personality.
  • Interact and actively engage with event attendees in a professional, courteous, and lively manner.
  • Ability to work collaboratively with individuals across departments.
  • Ability to handle a fast-paced environment.
  • Willingness to work with people of all ages, including small children.
  • Ability to follow instructions and work with minimal supervision.
  • Additional duties and responsibilities as assigned.

Required Qualifications

  • Minimum of HS Diploma or GED or the equivalent combination of education and work experience. 

Preferred Qualifications

  • Minimum of 1-2 years of customer service experience.
  • Available evenings and weekends.

Physical Demands

  • Typically standing, walking
  • Typically bending, crouching, stooping
  • Lifting demands ≤ 50lbs

Location

  • Center City - Philadelphia, PA

Additional Information

This is a Part-Time temporary position classified as Non-Exempt. The offered pay is based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

For information about benefits, please review Drexel’s Per Diem/Casual/Temporary Benefit Fact Sheet.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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