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Careers at Drexel

About Drexel University

Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.

Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.

At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. And as part of the tuition offering to employees, Drexel participates in a tuition exchange program for dependents with other higher education institutions. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.

Suspension of Drexel University's Contribution into 403(b) Retirement Plan

As communicated on Oct. 10, Drexel University is suspending its contributions to employee retirement plans for calendar year 2025 as part of its multi-year plan to build financial resilience. Drexel is continuing to monitor the situation and will share updates as they become available for calendar year 2026.

Travel and Expense Coordinator

Apply now Job no: 505587
Work type: Full-Time
Location: Hybrid/Flexible Work Arrangement
Categories: Drexel University, Office of the President

Job Summary

Reporting to the Manager of Travel and Expense, the Travel & Expense Coordinator supports the daily operations of the University's Travel and Expense Program. This role is responsible for triaging and responding to travel and P-Card inquiries submitted through the department's shared mailbox, reviewing expense reports submitted via SAP Concur, and assisting with general system navigation for faculty and staff. The Coordinator plays a critical role in ensuring policy compliance, timely report processing, and quality customer service across Drexel University and its affiliates.

The Travel & Expense Coordinator also supports internal audit readiness through documentation tracking and assists with maintaining the integrity of data within Concur and related platforms. This position is ideal for a detail-oriented professional with strong communication skills, a collaborative mindset, and an interest in compliance and administrative systems.

Essential Functions

  • Review submitted Concur expense reports for completeness, accuracy, and compliance with University policies. Assist in tracking documentation for audit purposes and following up on incomplete submissions. Support monthly random audits in partnership with the Compliance Specialist.
  • Monitor and triage the shared T&E inbox, ensuring timely and accurate responses to faculty and staff inquiries. Provide front-line customer service to end-users navigating Concur and related travel and expense policies. Escalate complex issues to the Manager or Compliance Specialist as needed.
  • Support onboarding of new users by directing them to appropriate training materials and responding to common setup questions. Assist with creating and updating Concur process guides and help documents.
  • Assist with testing system updates and enhancements in Concur. Support data integrity checks and ad hoc reporting as assigned. Maintain logs and documentation related to audit review cycles.
  • Other duties as assigned.

Required Qualifications

  • Minimum of a bachelor's degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
  • At least 2 years of administrative, finance, or customer service experience, preferably in higher education.

Preferred Qualifications

  • Each member of the department is required to develop and exhibit high capabilities of emotional intelligence including, but not limited to: integrity, professional respect and empathy for their colleagues and customers, strong communication skills, extraordinary customer service, and a sense of duty and dedication to their work for Drexel University.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
  • Must have excellent analytical, verbal and written communication skills, in addition to excellent interpersonal skills.
  • Demonstrates analytical experience with the knowledge of financial and accounting concepts.
  • Detail-oriented with ability to work both independently and as part of a team.
  • Understanding of Purchasing and Accounts Payable policies and systems, Higher Education preferred.
  • Experience with Ellucian’s Banner, Hyperion, JPMC PaymentNet, and SAP Concur preferred.

Physical Demands

  • Typically sitting at a desk/table
  • Lifting demands ≤ 25lbs

Location

  • Hybrid/Flexible Work Arrangement

Additional Information
This position is classified as Exempt, grade J. Compensation for this grade ranges from $47,490.00 to $71,230.00 per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.

 

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Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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