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About Drexel University

Located in the heart of Philadelphia, Drexel University is a comprehensive, global, R1-level research institution with a unique model of experiential learning that combines academic rigor with one of the nation's premier cooperative education programs. Drexel was founded in 1891 to provide educational opportunities for people of all backgrounds. Today, we continue to prepare graduates of diverse backgrounds to become purpose-driven professionals and agents for positive change. Learn more about Drexel and our shared values.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world-class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award-winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non-certification programs. Drexel also participates in a tuition exchange program for dependents with other higher education institutions. For more information on our extensive benefit offerings, please review Drexel's Benefits Brochure.

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Residential Desk Coordinator

Apply now Job no: 506635
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Drexel University, Enrollment Management and Student Success

Job Summary

The primary role of the Residential Desk Coordinator is to serve in an administrative support role for desk operations. This position is also responsible to monitor access to the Residence Halls, provide quality customer service to individuals who live in the residence halls on campus and provide administrative and clerical support to the Area Coordinators of the hall in which they work.

Essential Functions

  • Provide administrative support management 
  • Assist with training and selection 
  • Collaborate with Public Safety during emergencies and as needed
  • Maintain safety and security by following building and University protocols
  • Provide customer service
  • Assist with scheduling and payroll 
  • Supervise student employees
  • Adhere to student conduct & community standards 
  • Housing Operations & Facilities 
  • Oversee housing operations & facilities of the assigned Hall
  • Attend required staff meetings and trainings 

Required Qualifications

  • Minimum of a High School Diploma or GED

Location

  • University City - Philadelphia, PA

Additional Information

This is a Full-Time Union position classified as Non-Exempt. Benefits and compensation are based on the agreed Collective Bargaining Agreement for this position.

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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