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Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

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Labor Relations and EEO Generalist

Apply now Job no: 499230
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Finance and Administration, Drexel University

Job Summary

The Labor Relations and EEO Generalist will assist with labor and employee relations matters by collecting and maintaining documents and records required for contract negotiations, policy development, grievances, and investigations. Works closely with OED, Human Resources, and the unionized departments in resolving routine issues and employee concerns.

Essential Functions

  • Provides support to Director, Labor Relations and EEO and the unionized departments on all HR related matters including, but not limited to, employee relations, organization development and change, talent development, compensation, benefits, equal employment opportunity, finance and administration, human resources information systems, payroll, people analytics and talent acquisition
  • Collaborates and acts as labor relations liaison with Human Resources Centers of Excellence in the coordination of HR processes while promoting best practices and procedures
  • Resolves and mediates issues and employee concerns by providing guidance to employees and management on HR and OED policies and procedures or contract interpretation to ensure a fair and consistent approach
  • May conduct initial interviews and gather information for employee and labor relations matters such as work environment complaints or other concerns; informs Director, Labor Relations and EEO when additional investigation is required.
  • Conducts surveys, interviews, and other research related to HR and OED policies, practices, procedures, and programs and evaluate based on EEO laws and guidelines as well as industry best practices; collects information and reports results to the Director, Labor Relations & EEO.
  • In coordination with the Director, Labor Relations and EEO, provides support on matters in partnership with the Office of Equality and Diversity, Office of Faculty Advancement, Office of General Counsel, Office of Risk Management, and the Office of Student Life
  • Responds to routine labor relations and EEO inquiries related to policies, procedures, and bargaining agreements; refers complex matters to Director, Labor Relations and EEO
  • Provides guidance to labor management in matters pertaining to the performance management ensuring consistency with past historical practice and University policy guidelines
  • Interpret and administer contracts pertaining to wages, grievances, health and welfare, union and management practices serves as resource of subject matter expertise for the University.
  • Assists with preparation of documents and records required for contract negotiations, arbitrations grievances, labor management meetings, official meetings between employer and labor organizations, and in support of resolution processes under OED and HR policies.
  • Supports the administration, design and coordination of labor relations related and EEO training for management and professional staff
  • Participate in collective bargaining negotiations including, but not limited to, taking meeting minutes, making necessary updates to contracts, proving summary of grievance trends and assist in action planning to address with Management and Union
  • Provides support on request, inquiries and ability to ensure legal and regulatory compliance, limit University exposure, investigate and provide written responses to various governmental agencies including but not limited to: United Stated Equal Employment Opportunity Commission (EEOC), National Labor Relations Board (NLRB), Department of Labor Wage and Hour Division

Required Qualifications

  • Bachelor’s degree in Human Resources, Labor Relations, or related field.
  • At least three years of professional human resource administration required with experience in labor relations preferred
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent time management skills with the proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations
  • Knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources
  • Proficient with Microsoft Office Suite or related software

Preferred Qualifications

  • SHRM-CP or SHRM-SCP preferred
  • PHR or SPHR preferred

Physical Demands

  • Typically sitting at a desk/table
  • Typically standing, walking
  • Lifting demands ≤ 25lbs
  • Lifting demands ≤ 50lbs


University City- Philadelphia, PA

Additional Information

This position is classified as Exempt with a salary grade of K. For more information regarding Drexel’s Professional Staff salary structure,

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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Division / College