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Careers at Drexel

About Drexel University

Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.

Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.

At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. And as part of the tuition offering to employees, Drexel participates in a tuition exchange program for dependents with other higher education institutions. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.

Suspension of Drexel University's Contribution into 403(b) Retirement Plan

As communicated on Oct. 10, Drexel University is suspending its contributions to employee retirement plans for calendar year 2025 as part of its multi-year plan to build financial resilience. Drexel is continuing to monitor the situation and will share updates as they become available for calendar year 2026.

Web Support Specialist

Apply now Job no: 504976
Work type: Full-Time
Location: Hybrid/Flexible Work Arrangement
Categories: Drexel University, University Communications

Job Summary

The Web Support Specialist is responsible for providing ongoing support to academic and administrative sites in maintaining their Web presence as part of the Marketing Group in the Office of University Communications.

Essential Functions

  • Responding to web support inquiries via Teamwork Desk to effectively assist academic and administrative in maintaining their websites via Sitecore CMS.
  • Assist Web Developers in executing user experience web design principles including information architecture, visual interface design, responsive design, accessibility compliance (Section 508, WCAG 2.0), web analytics, SEO best practices, and writing for the web.
  • Assist Web Developers in maintaining the University’s branding guidelines and web standards; assist with graphic design as needed for web purposes; and provide direction for web-related photography, video, and interactive design.
  • Review and edit content in adherence to editorial style guidelines; and collaborate with website stakeholders to develop a concise message.
  • Make web edits and updates to sites maintained by University Marketing and Communications, and any other websites assigned to the department.
  • Create new websites within the Sitecore content management system.
  • Work collaboratively and creatively with (non-technical) communication providers/content owners and members University Marketing & Communications in the creation and maintenance of websites, while adhering to University web standards.
  • Assist with conducting trainings and in the development of training materials for the Sitecore content management system as well as other applications as needed.

Required Qualifications

  • Minimum of Bachelor's Degree in IST, Media Arts and Design, Computer Science or related field or the equivalent combination of education and work experience. 
  • Proficiency in HTML, CSS, and Photoshop.
  • Ability to quickly learn the Sitecore content management system and Teamwork Project Management Software.
  • Familiarity with JavaScript and jQuery.

Preferred Qualifications

  • Experience or familiarity Sitecore CMS and Microsoft SharePoint.

Location

  • Hybrid/Flexible Work Arrangement

Additional Information
This position is classified as Exempt, grade J. Compensation for this grade ranges from $47,490 - $71,230 per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

Applicants are encouraged to provide a web address to an online portfolio, if available.

A review of applicants will begin once a suitable candidate pool is identified.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.

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