Job Summary

The Assistant Director, Testing and Assistive Technology contributes to the provision of resources in order to facilitate the University's compliance with applicable federal and state laws and regulations regarding the provision of services to persons with disabilities (e.g., Section 504 of the Rehabilitation Act of 1073 and the Americans with Disabilities Act of 1990).

The Assistant Director, Testing and Assistive Technology serves as a critical partner in leading and coordinating efforts within the Drexel community to promote and maintain an inclusive environment that supports the success and the individual rights of all students, thus facilitating equal access to programs, services, and facilities on all Drexel University campuses.

The Assistant Director, Testing and Assistive Technology position is a full-time, professional position in the Office of Disability Resources (ODR). The Assistant Director oversees the testing center operations, supervises part-time graduate student proctors, and coordinates auxiliary aids and services for students and campus guests.

Essential Functions

• Coordinates various aspects of the Testing Center, test registration and availability, and scheduling of exams based on data from the Clockwork database
• Provides excellent customer service to students, faculty, staff, and campus guests
• Administers, proctors, and transmits results of all tests administered by the Testing Center
• Supervise, hire and train part-time graduate student workers
• Contributes to the leadership of Disability Resources by overseeing the provision of testing center services and assistive technology accommodations to students with disabilities
• Serves as a resource regarding reasonable accommodations, disability rights and issues, curriculum access, local, state, and federal legislation, and increasing the level of understanding and inclusion of people with disabilities as an integral part of the campus community
• Collects and maintains Testing Center data, including the number of exams proctored per term and location, number of students tested, number of tests given, and type of tests
• Coordinates the provision of note-taking and auxiliary services (ie: Computer-Aided Real Time Transcription CART, Sign Language Interpreting), acting as a liaison with service providers and receivers, scheduling services, troubleshooting issues, and coordinating billing
• Works collaboratively with the Accommodation Coordinators to support the continuity and completeness of services for students with disabilities
• Assists the Director & ADA Coordinator in creating and updating policies and practices of the office to improve the office's efficiency and effectiveness and provide a positive experience for individuals working with Disability Resources
• Supports the Director & ADA Coordinator to provide reasonable accommodations for students and campus guests
• Coordinates assistive technology services for students with disabilities
• Oversees alternative and accessible format creation of textbooks and other material (i.e. large print and electronic) for students with disabilities
• Maintains confidentiality of student information and records at all times.
• Responsible for the maintenance of equipment and ordering of adaptive technology for the office.
• Other duties as assigned.

Required Qualifications

• Minimum of a Bachelor's Degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
• Minimum of 2 years of relevant work experience in the field of disability services or related field.
• Experience supervising and training hourly staff (i.e. student employees, interns, etc.).
• Experience working with outside organizations to coordinate services.
• Proficient with commonly used assistive technologies, including Kurzweil, JAWS, Dragon Professional, and other similar software.
• Strong understanding of digital accessibility, standards, and remediation methods.
• Demonstrated ability to problem solve and multi-task in a fast-paced office environment.
• Possess a positive attitude, high energy, and conflict-resolution skills.
• Proficient with Microsoft Office Suite (i.e. Word, Excel, and Teams).
• Excellent communication, interpersonal, and organizational skills.
• Ability to maintain confidentiality.
• Strong relationship-management skills.
• Strong attention to detail and accuracy in all work products, written communication, and data entry.

Preferred Qualifications

• Experience working in Higher Education.
• Working knowledge of Section 504 and the ADAAA, as it applies to post secondary education.
• Experience working with individuals with hearing and visual impairments.
• Experience with the Clockwork management system.

Location

• University City - Philadelphia, PA

Additional Information
This position is classified as Exempt, grade J. Compensation for this grade ranges from $47,490 - $71,230 per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.