Careers at Drexel

Job Summary

The Senior Technician is a part time on-call position responsible for the set-up, operation and load out of event-related audio/visual equipment throughout the Drexel University Main Campus. This position is a primary Event Services contact with student organizations, academic/administrative departments, and external clients during events that involves the Drexel University Student Technicians division (D.U.S.T.) of Drexel University Events Services.

These events include, but are not limited to: audio/visual support for small – medium sized performance events, meetings, conferences and other special events. As a front-line employee, this position directly interacts with Event Services clients, thus is one of the key staff members responsible for assuring exceptional customer service. This position’s performance is critical to the success of events coordinated through the Event Services Department.

The Senior Technician position reports directly to the Associate Director, Event Operations and the Director of Event Services.

Drexel University functions academically on a quarterly term basis versus a semester basis; as such, the university has classes and events 12 months of the year. The months of September to mid-December and April to mid-June, which encompass the Fall and Spring terms, are the most event-intensive. This is when the position must be most flexible, although events take place in Winter and Summer terms as well.

The Senior Technician position will be an if/when position, and scheduling will be based on quantity of events and set limits of allotted hours for the position.

Essential Functions

• Training in proper set up, operation and load out of technical equipment.
• Assure all safety measures are in place involving personnel and equipment.
• Provide feedback to the Associate Director, Event Operations concerning performance of student employees.
• Supervise D.U.S.T. student employee technicians in live production situations, including assign and delegate responsibilities during events based on individual abilities and event needs.
• Assess student employee performance and to assist in training of student staff when directed.
• Assist in determining the best equipment to meet the needs of the event.
• Delivery of event-related audio/visual equipment to various locations on campus using authorized university vehicles including all-terrain vehicle and other vehicles as assigned.
• Maintain positive relationships with University faculty, staff, students and external clients regarding services provided by the D.U.S.T./Event Services Department.
• Assist in the equipment control function, conducting routine tours of the university buildings and grounds noting and returning D.U.S.T. equipment to proper storerooms.
• Straighten and organize storerooms and routinely inspect condition of audio/visual equipment routinely; reporting equipment in need of repair to proper personnel.
• Suggest new or replacement equipment thereby assisting in the efficiency of the department. 
• Duties as assigned by the Associate Director, Event Operations.

Required Qualifications

• Minimum of a HS Diploma or GED.
• Minimum of 2 years of combined experience using wide range of audio/visual equipment including house and portable lighting systems, various types of presentation equipment, laptop computers (PC-based and Mac-based), portable and fixed projection screens, and various types of analog and digital sound equipment.
• Experience handling technical requirements for small to medium sized-events with limited supervision.
• Strong commitment to providing exceptional guest service and meeting customer needs.
• Ability to safely secure equipment for transportation. 
• Comfortable delegating tasks to subordinates and managing small to medium size production events.
• Strong organization, coordination, and verbal and written communication skills.
• Ability to prioritize work and schedule assignments.
• Ability to analyze and solve problems, investigate and analyze information and to draw appropriate conclusions.
• Ability to work independently of others and under limited supervision.
• Ability to work a flexible schedule, including occasional early mornings (5:00 - 6:00 am) or late nights (Midnight – 1:00 am) as needed.
• Valid United States Driver’s License.

Physical Demands

• Typically sitting at a desk/table
• Typically standing, walking
• Typically bending, crouching, stooping
• Typically running, climbing
• Lifting demands ≤ 50lbs

Location

• University City - Philadelphia, PA

Additional Information

This is a Part-Time per diem position classified as Non-Exempt. The offered pay is based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

For information about benefits, please review Drexel’s Per Diem/Casual/Temporary Benefit Fact Sheet.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.